Shipping policy

Shipping & Delivery Policy – WIN Foundation Store

At WIN Foundation Store, we offer multiple delivery options to best serve our customers.

Order Processing Time

  • Orders are processed within 2–5 business days
  • Orders are not processed on weekends or holidays
  • You will receive a confirmation email once your order has been processed and shipped

Shipping Options (Small & Standard Items)

For smaller items such as:

  • Clothing
  • Shoes
  • Office supplies
  • Small household items

We offer standard shipping:

  • Shipping rates are calculated at checkout based on weight and location
  • Delivery typically takes 3–7 business days after shipment

Local Pickup (FREE OPTION)

Customers may choose local pickup at:

📍 713 N Main Street, Mishawaka, IN 46545

  • You will receive a notification when your order is ready
  • Pickup must be completed within 7 days
  • Valid ID and order confirmation are required

Local Delivery (Optional – You Can Adjust Pricing Later)

We may offer local delivery within the surrounding area.

  • Delivery fees will be calculated based on distance and item size
  • Delivery scheduling will be arranged after purchase
  • Someone must be present to receive the delivery

Large Items (Furniture, Appliances, Equipment)

For large or heavy items:

  • These items may not qualify for standard shipping
  • Delivery or pickup arrangements will be made after purchase
  • Additional delivery fees may apply
  • Customers are responsible for ensuring proper access for delivery

WIN Foundation Store is not responsible for:

  • Inability to fit items through doors or spaces
  • Damages due to improper delivery conditions inside the home

Shipping Delays

While we strive to meet delivery timelines, delays may occur due to:

  • Carrier issues
  • Weather conditions
  • High order volume

We are not responsible for delays once the package has been shipped.

Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout.

WIN Foundation Store is not responsible for:

  • Orders shipped to incorrect addresses provided by the customer
  • Additional shipping costs due to address errors

Lost or Stolen Packages

Once a package is marked as delivered:

  • WIN Foundation Store is not responsible for lost or stolen items
  • Customers should contact the shipping carrier directly